FAQ's

bestpriceforex.com is an online platform for buying and selling forex and related products, at the best price, and getting it delivered to your doorstep

Buying / Selling forex through Best Price Forex is a super simple 5 step process:

1. Choose your action: (Buy/Sell Forex or Reload/Surrender Forex Card)
2. Select Currency Type
3. Refer live rates and enter amount of currency
4. Enter traveller details
5. Get doorstep delivery/branch pickup

You can choose from doorstep delivery or branch pickup options for getting your order

For a payment upto Rs. 50,000, cash payment can be made. If the total due amount exceeds Rs. 50,000, or to make a noncash payment, the options are:

• Net Banking
• Pay Order (must accompany bank statement showing debit of this transaction)
• Demand Draft (must accompany bank statement showing debit of this transaction)
• RTGS/ NEFT/ IMPS

As stipulated by the Government of India, any conversion from one currency to another – sale, encashment & remittance will be charged a GST/ SGST on the gross amount of currency exchanged as per the following slabs:

• 0.18% of the gross amount of currency exchanged for an amount upto Rs.100,000, subject to the minimum amount of Rs.45
• Rs. 180 and 0.09% of the gross amount of currency exchanged for an amount of rupees exceeding Rs.100,000 and upto Rs.10,00,000
• Rs. 990 and 0.018% of the gross amount of currency exchanged for an amount of rupees exceeding Rs.10,00,000, subject to a maximum of Rs.10,800.

Once you book your order on bestpriceforex.com, you will get the confirmation email with a unique reference ID to the Email you have specified during your order. Our representative may call you as well after you get the email to confirm the order.

Travellers are allowed to purchase foreign currency notes/ coins only upto US$ 3000 individually. Balance amount can be taken in the form of Banker’s draft or Prepaid Forex Travel Cards. Exceptions to this are as follows:

• Travellers proceeding to Iraq and Libya can draw foreign exchange in the form of foreign currency notes and coins not exceeding US$ 5000 or its equivalent
• Travellers proceeding to the Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States can draw entire foreign exchange in the form of foreign currency notes or coins.

For travellers proceeding for Haj/ Umrah pilgrimage, full amount of BTQ entitlement (USD 250,000) in cash or upto the cash limit as specified by the Haj Committee of India, may be released by the Ads and FFMCs.

PAN Card is mandatory in following cases:

• If transaction value exceeds Rs. 2 lacs irrespective of the payment mode.
• If prepaid card is loaded for value more than Rs. 50,000 in a financial year (April-March) irrespective of the payment mode.

We issue a bill of sale at the time of the exchange. In case of any doubt, you may note the currency number on that bill of sale.

Once your card is activated, you will get a message and mail to your registered contact number and Email ID provided to us. You can visit the nearest Bank ATM in India or call the respective bank’s helpline to check your card balance.

Yes, children of all ages are allowed same entitlements (limits) of Foreign Currency as that to adults.

Door delivery charges may vary per city to a certain extent. In most cities, door delivery charges are as follows:

• If order total is under Rs. 15,000 – Not eligible for door delivery
• If order total is under Rs. 50,000 – Rs. 150 door delivery charge is applied
• If order total is over Rs. 50,000 – No door delivery charge will be applied

Each order received shall be processed immediately and delivered at the earliest. You can track your order status through the ‘Track Order’ option on the homepage.

Yes. Any close relative or spouse can make the payment for your purchase of foreign currency.

In the event of cancellation of your tour, the foreign exchange specifically drawn for the travel must be surrendered within 60 days from the date of its purchase.

IBR or Interbank rate by definition is the rate determined collectively by banks, and is the basic rate at which they buy & sell forex with each other. It is not for the public, or businesses. Banks do not share IBR rates with the general public, so one has to resort to online rate-aggregators for an indicative IBR, at any given point of time.

Therefore, while negotiating for your travel forex, arm yourself with the IBR, and then ask for the selling rate, and reasonably be prepared to pay at around 3-4%, depending on the season, and availability of forex currency notes in the market.

Yes, you can retain the card if the leftover balance in card is less than USD 2000. In case the balance exceeds this limit, you are required to surrender it within 180 days of your return from tour.

Dance troupes, artistes, etc., who wish to undertake cultural tours abroad, should obtain prior approval from the Ministry of Human Resources Development (Department of Education and Culture), Government of India, New Delhi.